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We get youyou thinking

In a Human-Centred way

Whether it’s a Design thinking training workshop for your team to become more Human–Centred or a design sprint session to tackle and solve your biggest business challenges.

We get people together and give them the tools and mindset to think differently. We help teams and organisations to identify their biggest challenges and co-design viable solutions with them using immersive experiences.

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Create better customer experiences 

Whether it’s online or in person, customers want to do seamless, fuss free business with you. Create a better experience for them by understanding the customers journey and where to find and close the gaps to make it easier for them to return.

What we do

01. Design thinking.

Problem. Solved. Together.

Solve your biggest business challenges with a facilitated workshop session using proven Design thinking methods and collaboration tools. We help your team break down their biggest challenges and create solutions and outcomes faster.

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02. Human-Centred.

Training & Development

We create and facilitate training sessions where participants learn how to identify and solve a business challenge using proven Design thinking methodologies. These are hands-on sessions to introduce your team to a Human-Centred design approach and tools.

 

03. Service design.

Mind the Gaps

We find and bridge the gaps between your organisation and your customers. We identify opportunities to create better customer experiences. And to keep your customers engaged longer and to continually do business with you.

Amazing work & collaborations

Some of the awesome organisations we have worked with so far

Our work in numbers

We love what we do

46

sessions

100s

solutions

700

participants

Contact us

We design immersive training programs using Design thinking/Human-centered design methodologies. Giving participants the mindset and collaborative tools to think differently.
 
We also work to find and bridge the gaps between you and your customers. We work with you to design to create better customer experiences. And find new opportunities to keep them engaged and continue doing business with you.
 
Ready to go? Get in touch and say Hello. 
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Being Design Led

testimonials quote pattern

Design-led firms know that this is not just a one-department initiative and that success is achieved when a design mentality permeates the organization. To do this requires concerted effort involving hands-on exercises, shared learnings, cross-functional project teams, and vocal advocates.

– Forrester’s Customer Experience Research Group

Design-led companies, include a scope of design that incorporates not just visual or interactive design, but research, interactive wireframing, and other processes for uncovering customer needs, planning and mapping customer goals, and executing customer experiences.

– Forrester’s Customer Experience Research Group

Design led companies placed a greater emphasis on training, mentorship, and support for design across the organization. And teams that are well supported are better positioned to feed their own stated ambitions for continuous improvement.

– Forrester’s Customer Experience Research Group
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